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Frequently Asked Questions

WILL MY INSURANCE COVER THERAPY?

When looking into therapy, coverage by your insurance depends on whether the provider is in network
and if the specific therapist accepts your plan. All our therapists hold advanced degrees and are trained
in mental health treatment.
Out-of-pocket costs vary by individual insurance policies, with co-pays ranging from $0 to $150. Our
benefits coordinator will need your name, date of birth, and member ID number to get specific details for
you.
Self-pay rates range from $120 to $135, with lower rates for interns. Please note that self-pay clients
cannot have claims billed to insurance for deductibles. After each session, a credit card on file will be
charged for any out-of-pocket expenses, and we aim to inform you of these costs upfront to avoid
surprises.

WHAT IF I WANT MY CHILD TO SEE A THERAPIST?

When considering therapy for children, the process begins with understanding the reasons behind
seeking help for your child. The next step involves confirming insurance coverage or setting a self-pay
rate depending on the clinician's specialties and your preferences. Not all of our providers work with
children. We will help pair your child with a provider based on your specific needs.
Parents are asked to fill out a questionnaire beforehand to outline the areas where they would like their
child to receive support.
Often, parents are invited to attend the first session to share insights, background information, and any
concerns with the clinician. This initial meeting helps the child therapist understand the family dynamics,
after which the following session focuses solely on the child, allowing them to build a trusting relationship
with the therapist.
For families that are separated, divorced, or going through a pending divorce, it is preferred that both
parents provide consent for treatment.

Address

Contact

Opening Hours

Main Office - Westfield Location

235 Penn Street

Westfield, IN 46074

Sheridan Location -
206 South Main Suite A,
Sheridan, IN 46069

Office: 317-643-1545

Intake & Scheduling: 317-606-4712

Billing Questions:

Dawn Thomas

Phone: 317-207-0610

Mon - Fri

8:00 am – 8:00 pm

Saturday

9:00 am – 7:00 pm

​Sunday

9:00 am – 3:00 pm

East Side Location - Hosted By 
New Beginnings Fellowship Church
2125 N German Church Rd, Indianapolis,

IN 46229

Office Specialists 

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Cagnie Anderson

Administrative  Specialist

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Dawn Thomas

Billing Specialist 

Check out our Westfield location

Pictures taken by Sarah@  
www.visual-rx.com

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